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Vietnam

1 . Entry & Custom Procedure:
As soon as you arrive at the airport in Vietnam, you are required to complete an entry and exit form. This form is also used for Customs declaration. Currently, the Vietnam arrival / departure card CHY2000 is used for this procedure. Fill in and mark (x) in the appropriate box from No.1 to No.16 of the declaration form before submitting it to Customs, Immigration and Public Health authorities.

In cases of re-entry or re-exit without any must-be-declared items, you simply present your declaration form fulfilled earlier or make a new one, if necessary.

2. Passport and Visas:
A passport and a visa are required for entry into Vietnam. A regular tourist visa is valid for up to 30 days. However, some Southeast Asian countries including Thailand, Philippines, Malaysia, Indonesia, Singapore and Laos are exempted from visa when entering Vietnam. Vietnam also has a visa exemption for Japanese, South Korean, Swedish, Norwegian, Danish, Russia and Finnish citizens. Passport holders from these countries can travel to Vietnam up to 15 days without applying for tourist visas.

There are two kinds of tourist visas. The first can be obtained from the Vietnamese Embassy or the Consulate in the travelers' home country. The second can be obtained at the international airports (Hanoi, Ho Chi Minh City, and Danang) on arrival in Vietnam provided that it has been pre-approved by the Immigration Office.

Terraverde offers visa procurement services for individuals and groups. The procedure is as follows:

2.1 Regular Visa

	•	Passport details and arrival and departure dates for each traveler are sent by e-mail or fax to Terraverde no later than 7-10 days prior to their departure date to Vietnam.
	•	Terraverde submits the details to the Immigration Office, which takes between 3 to 5 working days to process.
	•	The Immigration Office notifies Terraverde of the visa approval and sends a fax/telex approval code to the Embassy or Consulate in the travelers' home country.
	•	Terraverde sends a faxed copy (or email) of the approval letter to the agent or directly to the individual concerned.
	•	The agent should submit the client's passport, photographs and faxed copy of the approval to the local Vietnamese embassy or consulate of the client's home country. The Vietnam Embassy or Consulate will then stamp / stick a Vietnam visa on the client's passport and collect the VISA STAMPING FEE directly from the applicant. In cases where Vietnam has no diplomatic representative, agents should inform Terraverde so that an alternative Vietnamese embassy/consulate can be located.
2.2 Visa on arrival
	•	Passport details and arrival and departure dates for each individual are sent by e-mail or fax to Terraverde no later than 4 working days prior to departure date to Vietnam.
	•	Terraverde submits the details to the Immigration Office, which takes 3 working days for processing.
	•	The Immigration Department notifies Terraverde of the visa approval and returns an approval number to Terraverde.
	•	Terraverde sends a faxed copy (or email) of the approval letter to the agent or directly to the individual concerned.
	•	The traveler or tour-group operator must show these visa approval codes at the airline check-in counter before flying to Vietnam.
	•	Upon arrival, the group or individual will need to go to "LANDING VISA" counter where their visa will be processed. They need to fill in a form (two photos required) and get the visa stamped by Immigration Officer.
	•	The visa gets stamped in the passport at the fee of US$ 25/person for single entry visa and at US$ 50/person for multiple entries.

3. Airport Tax
There is a departure tax on all international flights but this tax is already included in the price of your airplane tickets.

4. Disembarkation in Vietnam
On the plane, the passenger will be given the Vietnam Arrival / Departure Card to complete. This form includes customs and health declarations. Upon arrival the form will be checked by an immigration officer who will take one copy. The passenger retains the other. The passenger proceeds to the luggage belt, then to customs. The passenger shows the customs form to the Customs Officer who will stamp and return the form. Passengers must keep this form and use at departure.

5. Meet and Greet
After passing through customs, passengers will be welcomed by a Terraverde guide holding a Terraverde sign or a sign with your company logo. Guests will then proceed to a car for the transfer to the hotel.